Location: Park City, Utah
Size: 150
Website: vacationrentalsparkcity.com
Operator: Brandon Thomas, Chief Expansion Explorer & Opportunity Hunter
Based in the competitive market of Park City, Utah, Moose Management is a family-owned business that has been growing “like crazy” since 2006. As a team that prides itself on high-touch hospitality, Brandon Thomas needed a partner that could simplify his operations while protecting the brand his family spent decades building.
Before switching to Track, Brandon was caught in the “piecemeal” trap. His team was using a disconnected mix of spreadsheets and software. Every time they needed to complete a task, they had to jump between different systems. This “tech stack fatigue” made it harder to focus on the guest and even harder to grow the business.
Before, it was very piecemeal. We had our spreadsheets and our checklists, but everything would be: go to this system, then that system. Putting everything under the same umbrella with Track brought it all together.
Brandon Thomas
Moose Management
Google Ads Success
Achieved a 12.7x return on ad spend. For every $1 spent, they generated over $12 in revenue.
Revenue Recovery
Captured over $108,000 in “lost” bookings using automated cart abandonment tools.
Direct Growth
Beat Airbnb by more than $500,000 in gross income last year.
By moving to a unified system, Moose Management has traded “spreadsheet hell” for operational peace of mind. Brandon now feels confident that his team can continue to grow without the typical growing pains.
Massive Revenue Shift: Beat the largest OTA in the world by half a million dollars in direct bookings.
Total Scalability: Brandon feels the system is now so efficient that they could add 500 more properties today without “freaking out.”
Unified Support: No more chasing different vendors. Everything—from the website to the PMS—is under one roof.
“Stop thinking and just go to Track. It is thesupport behind Track that made the product what it is. You guys never left us to just figure it out. It is hands-on and easy. We are never going to change, that is for sure.”
— Brandon Thomas, Moose Management
If your team is looking to attract high-intent guests directly to your site, it might be time to consider the digital marketing services from Track. Download this case study and talk it over with your colleagues.