The difference between a standard stay and a memorable experience often comes down to the details. For Sojo, an amenity automation platform, providing those details requires a deep, data-driven partnership. By integrating directly with Track, Sojo helps vacation rental managers transform reservation data into physical guest experiences that build lasting loyalty.
Sojo is a Nashville-based amenity automation platform founded in early 2021. The company specializes in helping professional vacation rental managers automate the delivery of guest amenities, such as bathroom essentials, kitchen kits, and personalized gifts. Kalie Clark, Sojo’s Director of Sales, has been with the company since its inception, working to streamline operations for some of the most sophisticated property managers in the industry.
It is always a breath of fresh air to get on a call with someone at Track because I know we are going to have a professional conversation, and we are going to reach a goal together.
Kalie Clark
Director of Sales | Sojo
Track provides the robust and flexible foundation Sojo needs to deliver on its promise of automation. Through Track’s highly customizable interface, managers use specific tags to identify different types of stays, such as repeat guests or those traveling with pets. Sojo’s platform automatically recognizes these tags, triggering the delivery of the correct amenities without any manual work from the management team. This "choose your own adventure" approach allows managers to build a tech stack that aligns perfectly with their unique operational goals.
The partnership between Sojo and Track has moved beyond simple software integration to create a standard of professional excellence in the industry. For Kalie Clark and the Sojo team, the relationship is defined by the quality of the people and the clarity of the vision at Track.
Great guest experiences don't happen by accident; they're built on exact operational data. By connecting directly with TrackPMS, Sojo automatically transforms reservation details into physical amenity setups that turn first-time stays into lifelong guest loyalty. Download and share the case study to learn more.