Product Update

Card Present

Accept In-Person Payments Without Leaving Track

Track Card Present lets your team accept in-person, tap-to-pay card transactions right inside TrackPMS. Built on hardware, gateway, and middleware from FreedomPay, and processed natively through TrackPayments, it gives hybrid, hotel, and short-term rental operators a secure way to handle high-risk, face-to-face payments.

%

Lower chargeback rate than industry average

-days

Faster access to your cash

hrs

Saved per chargeback dispute

Native In-Person Acceptance
Staff can tap, dip, or swipe a card directly inside TrackPMS at check-in. Every payment attaches to the reservation record from the start.

Zero Manual Reconciliation
Every transaction flows straight into the folio, trust-accounting ledger, and owner statement as soon as it happens. You can skip the batch reports and manual matching entirely.

TrackPayments Security & Savings
Transactions run through TrackPayments' STR-specific underwriting and SEON Risk Intelligence. And you get a 0.21% average chargeback rate—75% lower than the industry standard.

What This Means for Your Business

Eliminate Manual Terminal Reconciliation
Give your staff back the hours they spend every month matching terminal batch reports against TrackPMS ledgers.

Cut Fraud Exposure and Processing Fees
Mitigate high-risk bookings with TrackPayments secure, lower-cost in-person transaction.

Available Now

Ready to set up Track Card Present? Contact us to learn more.

FAQ

It's the tool that lets you accept in-person, tap-to-pay card transactions right inside TrackPMS.

Card Present is free to turn on inside TrackPMS. Hardware costs come from our partner, FreedomPay. Processing runs through TrackPayments with simple cost-plus pricing.

Card Present lives inside TrackPMS and syncs directly with TrackPayments. FreedomPay handles the hardware and payment gateway behind the scenes. Every charge flows right into Track like everything else in your account, nothing extra to reconcile.

Card Present is built for teams that take payments in person. If you run a fully virtual operation, Card Present is less relevant to you. For some virtual operations, though, it's a great extra layer of security whenever you want to collect a final payment face-to-face.

Card Present works directly with approved FreedomPay hardware terminal devices.

This integration works specifically with FreedomPay hardware and TrackPayments.

If you already use TrackPayments for online bookings, Card Present connects seamlessly without disrupting your current setup. If you use another processor, it is recommended you transition to TrackPayments.

The TrackPayments Embedded Dispute Center attaches the guest folio and booking details right to the case. You won't spend time hunting for paper receipts across systems.

Yes. Card Present runs on FreedomPay's PCI-compliant hardware. Every payment flows into TrackPayments, which includes SEON risk screening and STR-specific protection to keep your data safe.

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