Maximize Owner Retention and Engagement with Track’s New Owner Portal

At NEXT, Track’s Annual User Conference recently concluded in Nashville, attendees were treated to one of the splashier and more exciting product updates in recent memory. The reimagined Owner Portal makes it easier than ever to provide owners with the transparency, efficiency, and convenience they expect.

In 2024, we published a series of eBooks around what we called Operator Imperatives. They are: Optimizing Demand, Build for Scale, and Delighting Owners.

As the competitive landscape heats up, thriving relationships with owners will become even more critical. That’s why we rebuilt Owner Portal from the ground up to give you a leg up.

With real-time data and self-service tools, owners gain unprecedented visibility into their investment, reducing the need for back-and-forth inquiries. Customizable dashboards, an interactive reservations system, and seamless messaging tools keep owners informed and engaged. Property managers, in turn, save time, optimize operations, and strengthen owner trust.

Key Benefits of Owner Portal

• Centralized Platform – Access all property information in one convenient location
• Proactive Communication – Send updates via direct or broadcast messaging
• Transparent Insights – Share revenue and performance metrics effortlessly
• Self-Service Tools – Empower owners to manage reservations independently
• Mobile Accessibility – Owners stay connected anytime, anywhere

Additional Features

• Real-time Overview – Monitor property performance at a glance
• Interactive Reservation System – Visualize bookings and availability with ease
• Statements/Documents – Share important documents and contracts securely
• Messaging – Communicate directly with owners without leaving the portal 
• Dedicated Mobile App – Stay connected on-the-go with our new mobile app
• Work Orders – Increased visibility into maintenance property maintenance and work orders
• Custom Content – Post generic messages to all your owners in one place rather than relying on emails

Making owner relations easier, faster, and more elegant inspires confidence while improving relationships. That makes Owner Portal more than just a tool—it’s a competitive advantage. 

Request a demo from your Track rep and see it in action today!