Product Update

Guest Payment Portal

Drive More Revenue and Build Trust with Every Booking

We’re introducing a major evolution of the Track Guest Payment Portal. Featuring a sleek new user experience and powerful new functions, this upgrade transforms a standard transactional touchpoint into an additional revenue driver and trust-builder for your brand.

This update introduces three core capabilities designed to simplify your operations and boost your bottom line:

Post-Booking Upsells
Allows guests to seamlessly add travel insurance directly within the portal. Restrictions and limitations such as timing rules are handled automatically, ensuring compliance without the manual headache.

Saved Credit Cards
The portal now defaults new payments to securely save a card on file, capturing the guest's explicit consent automatically.

Custom Branding
Take full control of the guest experience with self-serve branding tools. Easily add your company logo, brand color, and property-specific imagery to create a cohesive look.

What This Means for Your Business

Drive Incremental Revenue
Turn a routine payment process into a profit center. By presenting tailored post-booking travel insurance upsell at the exact moment guests are engaged, you maximize the value of every reservation.

Eliminate the Chase for Cards
Stop wasting valuable staff time tracking down payment methods. By securing a verified card on file well before check-in, you eliminate the friction-filled manual follow-up loops that frustrate both your team and your guests.

Build Trust and Brand Equity
First impressions matter. Instead of directing guests to a generic, uninspiring payment page, welcome them to a branded portal featuring photos of their specific unit. This builds immediate credibility and drives higher booking completion rates.

Available Now

The upgraded Guest Payment Portal is available immediately to all TrackPMS customers at no additional cost. Ready to see how Track can help you optimize your guest journey and unlock new revenue streams? Watch this video in Track University to get started. Looking for more support, let’s connect.

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